Let me start by saying, I ordered this cleaner off of Amazon, as a refurbished product. When I received it, it was in great condition and was working appropriately. This unit is for steam cleaning your floors. It is unique from its competitors because it has an attachment to steam the carpet. It also boasts its unique front steam jets. There is no vacuum component to this cleaner. It is simple to use. There's no on/off button. It is turned on when plugging it in. The only controls on the unit are for the amount of steam. There is a washable cloth that is attached to the base by Velcro. The unit comes with four of these cloths, two for floors, two for carpets. To use: Pour water into the tank which is closed by a screw cap. No additives are needed as the steam will do the cleaning. To warm the water, simply plug in the unit. While warming, you must prepare your floors by vacuuming or sweeping. The green light will come on when the water is hot enough to start yo
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